All returns require a return authorization number. Please contact our customer care department.
You may return any unopened merchandise in its original condition within 30 days of receipt. You will receive a full refund less shipping charges.
Due to the nature of skincare and hair care products, We do not offer refunds or exchanges on these items.
Please make your selections carefully. Any merchandise returned that is opened, damaged or not in its original condition or packaging is subject to a 30% restock fee.
Return shipping cost is your responsibility and will not be refunded.
Refused, Unclaimed or otherwise undeliverable items are subject to a minimun service charge of $5.99.
Please allow 10 business days to process your return request.
It is strongly suggested that your return be sent VIA a trackable delivery service. (USPS, UPS, Fedex).

• RETURNS ARE ACCEPTED AT THIS ADDRESS:

Barrio Latino
1010 Reynolds Road
Greensboro, NC 27

• PLEASE INCLUDE THE FOLLOWING INFORMATION:

• Name and Address
• E-mail Address
• RA Number
• Telephone Number
• Reason for Return
• Original Order Number

• CANCELLATIONS:

Once an order has been submitted we are unable to cancel or modify your order. We use an automated ordering system that does not allow us to cancel or modify orders.

• CLAIMS:

Claims for non receipt or incorrect items must be received within 14 days of order date. Claims for damaged products must be received within 3 business days of receipt. Please save original delivery package as it may have to be inspected by the Carrier.